What time can I check in to the hotel?

Check-in is from 3:00 PM. If you wish to arrive earlier, please contact us to check availability.

What is the check-out time?

Check-out is before 12:00 PM. A luggage storage service is available if you wish to enjoy La Rochelle after your check-out.

What are the bar opening hours?

The bar is open daily from 8:00 AM to 10:00 PM.

Is the reception open 24/7?

Yes, our multilingual reception is open 24/7 to welcome you and meet your needs at any time.

Do you offer a concierge service?

Yes, our concierge service is at your disposal to organize your visits, book restaurants, and advise you on activities in La Rochelle.

Do you have luggage storage?

Yes, luggage storage is available to store your bags before your arrival or after your departure.

Can I have breakfast in my room?

Yes, we offer room service with an express breakfast.

What is the breakfast rate?

We offer a gourmet breakfast at €18 and an express breakfast at €8 per person.

What payment methods do you accept?

We accept holiday vouchers, Apple Pay, American Express, and all bank cards (Visa, Mastercard, online banks). Checks are not accepted.

Yes, pets are allowed for a supplement of € 20 per day per animal. Please inform the hotel when making your reservation.

Are children welcome?

Absolutely! All children are welcome. We provide high chairs and bottle warmers. It is also possible to add a baby cot in our rooms subject to availability.

Does the hotel have parking?

We recommend parking at the Verdun public car park, located just 100 meters from the hotel.

Can I cancel or modify my reservation?

Cancellation, modification, or prepayment conditions vary depending on the room type and rate chosen. Please enter your stay dates when booking to view the applicable conditions.

Y a-t-il une taxe de séjour ?

Oui, une taxe de séjour de 2,75€ par nuit et par personne de plus de 17 ans doit être payée à l'arrivée à l'hôtel (non incluse dans le tarif de la chambre).